Vodafone Cash Registration Guide.
Q1. What is Vodafone cash Self-Registrations?
Ans. Vodafone cash Self-Registration is when a customer confirms his/her ID details on GSM (Mobile registration) to register for a Vodafone Cash wallet.
Q2. How do I go about it?
Ans. By dialling the short code *558# and following the prompt to register. Confirm the details pushed to you if they are correct and continue with activation.
Q3. How do I activate the account if my details are correct?
Ans. Dial *110# enter 0 to activate, followed by your preferred PIN.
Q4. How do I know I am registered on Vodafone Cash?
Ans. please dial the Vodafone cash short code *110# to access the menu to confirm your registration.
Q5. What if the details I have is wrong?
Ans. Kindly send your valid National ID details to *5006# or you can visit any Vodafone Retail shop with a valid photo ID for correction and verification.
Q6. How do I check if the code I am sending my details to is from Vodafone?
Ans. please call Vodafone customer support line 100 for verification.
Q7. What if I send invalid or expired ID details?
Ans. Vodafone will verify your details with a system to ascertain the authenticity of the ID details provided. However, if the details are incorrect it will be rejected.
Q8. Will I receive a confirmation after Registration and Verification?
Ans. Yes, you would receive an SMS confirmation for Vodafone cash Registration & Verification.
Q9. I received a notification asking me to send valid ID details to a short code *5006# for verification?
Ans. Yes. Vodafone is verifying all IDs used in registering Vodafone Cash. The message is for you to respond with a valid ID details for correction on our database because what we currently have is invalid or expired.
Q10. Will I be disconnected if I fail to provide the details within the stated period?
Ans. Yes, you have 72 hours from the time you received the message to send your details. If not Vodafone would downgrade your Vodafone Cash account to a minimum limit until you are ready to correct the details with a valid ID details.
Q11. Can I change the ID type I used in registering previously to a new type?
Ans. Yes you can, provided it bears your Name.
Q12. Will my money on the wallet be intact after my account is verified?
Q13. What if I do not have any National ID but I have a student ID?
Ans. Your account would be on a minimum Limit which is required by Law because of the limited customer details.
Q14. How do I know my details have been corrected?
Ans. A notification would be sent to you. However, you can dial *110# select option 7 –My Account and check under Account details.
Q15. Can I also upgrade my account to a higher limit than what I currently have?
Ans. Yes. Please provide any of these documents (Bank Statement, Utility Bill bearing your name, Tenancy Agreement, Reference letter from Employer,) in addition to a Valid photo National ID and submit to the nearest retail shop or send an email to [email protected]
Q16. What if I want to register my Vodafone Cash account in my business name?
Ans. Kindly send an email to [email protected] or visit the nearest retail shop for this request. You will have to complete an application form and submit your business registration document and valid ID card.
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SIM card re-registration extended to September 30, 2022.
The Minister for Communications and Digitalisation, Ursula Owusu-Ekuful has announced an extension to the deadline for the
SIM re-registration exercise to September 2022.
According to the minister, the extension had become necessary due to the various challenges registrants are facing to complete the exercise. One major factor can be attributable the issue or acquisition of their national identification cards.
This has led to several calls on the government and the ministry to extend the exercise to September 30.
“Upon consultation, Government has decided to grant a final conditional extension. The programme will be extended to September 30 to end on the anniversary of its commencement, that will give us one full year of SIM re-registration,” the minister stated.
“It will be reviewed at the end of this month [July] and any SIM that has not been fully registered by the end of August will be barred from certain services including voice and data. It will also be more expensive to use unregistered SIMs,” she added.
The full range of punitive measures, the Minister noted will be announced at another press briefing which will be held in September this year.
Top Ten FAQ To Know About Ghana Sim Registration.
The sim card registration exercise which began last year on 1st October 2021 and was subjected to last for 6 months period but was later extended to 31st July, 2022 in order to allow more users to access the registration exercise.
There are numerous questions to be answered but this article has limited it to the Top Ten FAQ To Know About Ghana Sim Registration.
let dive in ;
1. Is the SIM Registration Mandatory?
1. Yes, from 1st October 2021, all SIM Cards should be registered in line with the new registration procedures.
2. Which ID card do I need to register my SIM card?
Ans: The only identification card meant for registration of SIM cards is the Ghana Card.
3. How much is the fee for the Ghana Card?
Ans: The Ghana Card is free for Ghanaians in the first instance. Institutions and other organizations requesting the services of NIA personnel on their various premises will have to pay a certain amount per head of the workers involved.
4. How To Register SIM Card With Ghana Card?
Dial the Ghana Card SIM Registration shortcode *404#. Then follow the onscreen prompts to complete the process.
5. What is the deadline for the SIM card registration in Ghana?
Ans: The Minister of Communications and Digitalisation, Mrs Ursula Owusu- Ekuful, has extended the deadline for the re-registration of Subscriber Identification Module (SIM) cards to 31st July, 2022.
6. How many SIM cards can you register with the Ghana card?
Ans: Ghanaian citizenry can register a total number of 10 SIM Cards across all networks, and Foreigners will have a limit of 3 SIM Cards across all networks.
However, Businesses have the privilege to register beyond the 10 limited quantity when proof of registration of business documents have been vetted.
7. How to check SIM card registration name in Ghana?
Steps to follow to Check Your Sim Card Registration details:
- Dial *400# on all networks to initiate the verification process.
- or you can send a blank text message to 400.
- The next screen prompt should contain details of your identity used to Register the sim.
8. Who will keep our details/data?
The data will be stored in a Central SIM Registry at the National Information Technology Agency.
9. What will our details/data be used for?
a. Your details shall be stored in a Central SIM Registry and shall only be accessed:
i. Upon receipt of a court order to aid law enforcement prevent, detect, investigate, and prosecute fraud and other criminal activities.
ii. To aid National Security matters such as a public health emergency.
b. Your details will not be used for any other purpose or shared.
10. I have been using my pre-registered SIM Card for over 3 years. How Can I register it in my name as I have been using it for a lot of my transactions?
a. One of the objectives of this exercise is to erase or delete SIMs which cannot be accounted for in terms of ownership and to ensure that each SIM Card is tied to a valid ID.
b. For subscribers who find themselves in this situation, all they need to do is to inform their Service Provider who will then let them submit some documentation or provide evidence to support their claim before the SIM Card can be registered in their name.
c. For subscribers of MTN and Glo who are facing such challenges, if they are unable to link their Ghana Card to the SIM Card, the network will send them a message to inform them that they will be called with a specific number to go through some security procedures.
d. For subscribers of Vodafone and AirtelTigo who are facing such challenges, if they are unable to link their Ghana Card to the SIM Card, the network will send them some security questions related to their use of the SIM Card.
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NCA and 3 telcos sued over SIM Card re-registration.
NCA owners of telecommunication services in the country have been dragged to court over the re-registration of SIM cards.
sim card registration exercise overview.
With reference to the ongoing sim card registration exercise which began October 1, 2021, and is scheduled to last for a six (6) month period with the expectation of ending on March 31, 2022.
Vodafone Ghana has made the system simple and easy to link your sim to the Ghana card.
According to Communications Minister, Ursula Owusu-Ekuful, Any sim which is not registered at the end of this exercise will be blocked.
Note that the Ghana card provides the basis for a successful sim registration exercise.
The National Communications Authority (NCA) and owners of telecommunication services in the country have been dragged to court over the re-registration of SIM cards.
According to the starrfm.com report, a private legal practitioner Francis Kwarteng Arthur is praying the High Court to stop the collection of personal data of subscribers for the re-registration exercise.
Aside from seeking an enforcement of his fundamental human rights to administrative justice, to speech, to information, and to privacy, the applicant is also seeking an interlocutory injunction to halt the process until the final determination of the case.
The NCA (1st Respondent) issued together with Ghana Telecommunications Company Limited (2nd Respondent), Scancom PLC (3rd Respondent), AIRTELTIGO Ghana Limited (4th Respondent) while the Attorney General was put on notice.
The applicant as per his case filed on Monday, November 23, 2021, is asking the court to “make an order directing at the 1st Respondent/Respondent to suspend its notice to Mobile network operators directing, instructing or requesting them to procure, store or use the Applicant’s personal information (including the fingerprint of other subscribers), pending the determination of the issues in the originating motion on notice”.
The applicant is also seeking the court to “make an order of mandatory injunction firecrest at the 2nd Respondent/Respondent, the 3rd Respondent/Respondent, the 4th
Respondent/Respondent to suspend the collection, storage, or use of the Applicant’s personal information including his fingerprint, iris or facial pattern record, or other biometric data or particulars and of other subscribers, pending the determination of the issues on the originating motion on notice.
“Any order that the honorable court may deem fit under the circumstances for the protection of the fundamental human rights and freedom of the public at large.”