NCA owners of telecommunication services in the country have been dragged to court over the re-registration of SIM cards.

sim card registration exercise overview.

With reference to the ongoing sim card registration exercise which began October 1, 2021, and is scheduled to last for a six (6) month period with the expectation of ending on March 31, 2022. 

Vodafone Ghana has made the system simple and easy to link your sim to the Ghana card.

According to Communications Minister, Ursula Owusu-Ekuful, Any sim which is not registered at the end of this exercise will be blocked.

Note that the Ghana card provides the basis for a successful sim registration exercise.

The National Communications Authority (NCA) and owners of telecommunication services in the country have been dragged to court over the re-registration of SIM cards.

According to the starrfm.com report, a private legal practitioner Francis Kwarteng Arthur is praying the High Court to stop the collection of personal data of subscribers for the re-registration exercise.

Aside from seeking an enforcement of his fundamental human rights to administrative justice, to speech, to information, and to privacy, the applicant is also seeking an interlocutory injunction to halt the process until the final determination of the case.

The NCA (1st Respondent) issued together with Ghana Telecommunications Company Limited (2nd Respondent), Scancom PLC (3rd Respondent), AIRTELTIGO Ghana Limited (4th Respondent) while the Attorney General was put on notice.

The applicant as per his case filed on Monday, November 23, 2021, is asking the court to “make an order directing at the 1st Respondent/Respondent to suspend its notice to Mobile network operators directing, instructing or requesting them to procure, store or use the Applicant’s personal information (including the fingerprint of other subscribers), pending the determination of the issues in the originating motion on notice”.

The applicant is also seeking the court to “make an order of mandatory injunction firecrest at the 2nd Respondent/Respondent, the 3rd Respondent/Respondent, the 4th

Respondent/Respondent to suspend the collection, storage, or use of the Applicant’s personal information including his fingerprint, iris or facial pattern record, or other biometric data or particulars and of other subscribers, pending the determination of the issues on the originating motion on notice.

Related

“Any order that the honorable court may deem fit under the circumstances for the protection of the fundamental human rights and freedom of the public at large.”

Source: Ghana/Starrfm.

Vodafone Cash Registration Guide.

Q1. What is Vodafone cash Self-Registrations?
Ans. Vodafone cash Self-Registration is when a customer confirms his/her ID details on GSM (Mobile registration) to register for a Vodafone Cash wallet.

Q2. How do I go about it?
Ans. By dialling the short code *558# and following the prompt to register. Confirm the details pushed to you if they are correct and continue with activation.

Q3. How do I activate the account if my details are correct?
Ans. Dial *110# enter 0 to activate, followed by your preferred PIN.

Q4. How do I know I am registered on Vodafone Cash?
Ans. please dial the Vodafone cash short code *110# to access the menu to confirm your registration.

Q5. What if the details I have is wrong?
Ans. Kindly send your valid National ID details to *5006# or you can visit any Vodafone Retail shop with a valid photo ID for correction and verification.

Q6. How do I check if the code I am sending my details to is from Vodafone?
Ans. please call Vodafone customer support line 100 for verification.

Q7. What if I send invalid or expired ID details?
Ans. Vodafone will verify your details with a system to ascertain the authenticity of the ID details provided. However, if the details are incorrect it will be rejected.

Q8. Will I receive a confirmation after Registration and Verification?
Ans. Yes, you would receive an SMS confirmation for Vodafone cash Registration & Verification.

Q9. I received a notification asking me to send valid ID details to a short code *5006# for verification?
Ans. Yes. Vodafone is verifying all IDs used in registering Vodafone Cash. The message is for you to respond with a valid ID details for correction on our database because what we currently have is invalid or expired.

Q10. Will I be disconnected if I fail to provide the details within the stated period?
Ans. Yes, you have 72 hours from the time you received the message to send your details. If not Vodafone would downgrade your Vodafone Cash account to a minimum limit until you are ready to correct the details with a valid ID details.

Q11. Can I change the ID type I used in registering previously to a new type?
Ans. Yes you can, provided it bears your Name.

Q12. Will my money on the wallet be intact after my account is verified?
Ans. Yes

Q13. What if I do not have any National ID but I have a student ID?
Ans. Your account would be on a minimum Limit which is required by Law because of the limited customer details.

Q14. How do I know my details have been corrected?
Ans. A notification would be sent to you. However, you can dial *110# select option 7 –My Account and check under Account details.

Q15. Can I also upgrade my account to a higher limit than what I currently have?
Ans. Yes. Please provide any of these documents (Bank Statement, Utility Bill bearing your name, Tenancy Agreement, Reference letter from Employer,) in addition to a Valid photo National ID and submit to the nearest retail shop or send an email to [email protected]

Q16. What if I want to register my Vodafone Cash account in my business name?
Ans. Kindly send an email to [email protected] or visit the nearest retail shop for this request. You will have to complete an application form and submit your business registration document and valid ID card.

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Sim Card Registration Status.

With reference to the ongoing sim card registration exercise which begun October 1, 2021, and is scheduled to last for a six (6) month period with the expectation of ending on March 31, 2022. Any sim which is not registered at the end of this exercise will be blocked.

Note that the Ghana card provides the basis for a successful sim registration exercise.

Check this : Ghana Card: List Of All The NIA Offices for Ghana Card.2021.

So in this article we will cover the steps to check your Sim Card Registration Status. Remember these steps work on all Telecommunication in Ghana.

Steps to follow to Check Your Sim Card Registration details:

• Dial *400# on all networks to initiate the verification process.
• or you can send a blank text message to 400.
• The next screen prompt should contain details of your identity used to Register the sim.

The feedback should be like the image below:

However, if the details displayed are not accurate to your identity or error in the details then it will be necessary to follow the following steps.

• Visit the nearest office of your service provider.

Instead of visiting the office, you can just call the head office contact number, and the customer service personnel will assist you over the phone. Always get the necessary documents available before you initiate the call.

You have the option to use the telcos social media handles for quick assistance as well.

MTN Ghana Head office address:

Scancom Limited, Plot OER 6, Independence Avenue, West Ridge, Accra.

Vodafone Ghana Head office address:

Airteltigo Ghana Head office address:

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